Welcome to NHPCO’s Quality Connections program!

Quality Connections (QC) is a national program designed to support hospice and palliative care provider delivery of high quality, person-centered care. The program enhances the knowledge base, skills, and competency of hospice and palliative care staff through education, tools, resources, and opportunities for engagement and interaction among hospice and palliative care quality professionals. The goal of QC is to help programs achieve and sustain continuous quality improvement.

The QC program contains four pillars: education, application, measurement, and innovation. Each pillar contains activities that contribute to continuous quality improvement. An organization must complete a minimum of four activities within a pillar during the year to achieve national recognition for their commitment to continuous quality improvement.

If you are new to Quality Connections, we encourage you to start with the Foundations option below. Foundations is a collection of four activities, one from each QC pillar, designed to introduce you to the structure of the program and provide a sample of the type of content you’ll find throughout the program. Completion of activities in Foundations will count toward your progress in each pillar!

Quality Connections Resources

Important Dates: Select an option from the list below to view the details.

Program Year 2024Activity Completion Due DateQC Achievement Map Update
Quarter 1Feb 16 – Mar 31, 2024Mar 31, 2024April 15, 2024
Quarter 2Apr 1 – June 30, 2024June 30, 2024July 15, 2024
Quarter 3Jul 1 – Sep 30, 2024Sep 30, 2024October 14, 2024
Quarter 4Oct 1, 2024 – Jan 31, 2025Jan 31, 2024Feb 17, 2025

Quality Connections Pre-Assessment

Please complete this short survey prior to beginning 2024 program year activities

Quality Connections Post-Assessment

Please complete this short survey after completing 2024 program year activities

Gold Sponsors

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