Welcome to NHPCO’s Quality Connections program!

Quality Connections (QC) is a national program designed to support hospice and palliative care provider delivery of high quality, person-centered care. The program enhances the knowledge base, skills, and competency of hospice and palliative care staff through education, tools, resources, and opportunities for engagement and interaction among hospice and palliative care quality professionals. The goal of QC is to help programs achieve and sustain continuous quality improvement.

The QC program contains four pillars: education, application, measurement, and innovation. Each pillar contains activities that contribute to continuous quality improvement. An organization must complete a minimum of four activities within a pillar during the year to achieve national recognition for their commitment to continuous quality improvement.

If you are new to Quality Connections, we encourage you to start with the Foundations option below. Foundations is a collection of four activities, one from each QC pillar, designed to introduce you to the structure of the program and provide a sample of the type of content you’ll find throughout the program. Completion of activities in Foundations will count toward your progress in each pillar!

Quality Connections Resources

• Quality Connections User Guide
• Quality Connections FAQ
• Communications Resources

Important Dates: Select an option from the list below to view the details.

Quality Connections Pre-Assessment

Please complete this short survey prior to beginning 2024 program year activities

• Quality Connections Pre-Assessment

Quality Connections Post-Assessment

Please complete this short survey after completing 2024 program year activities

• Quality Connections Post-Assessment